03AI voice agents
An AI Voice Agent for the Calls You Miss
A missed call is often a missed customer. An AI voice agent answers with your approved information, books or moves visits, and saves a summary in your CRM. Urgent or unusual calls go to a person.
What you get
Answers after hours
Evenings, weekends and busy hours, with the answers you approve.
Books and reschedules
Checks your calendar and confirms by SMS or email.
Summaries in your CRM
Each call is saved with a short summary and the next step.
Your handoff rules
Urgent, sensitive or unclear calls go to a person.
Illustrative example
How it works, step by step
- 1
A call comes in after hours
Anna calls at 19:42. Nobody is in the office.
- 2
The agent answers and books
It understands the request, checks the calendar and books tomorrow at 10:00.
- 3
Everything lands in your CRM
The summary, the booking and the SMS confirmation are saved. Urgent calls go straight to a person.
Human transfer and escalation
- Customer requests a person
- Safety or emergency language
- Pricing outside approved rules
- Repeated misunderstanding
- VIP or sensitive account
- System or data uncertainty
Call recording, automated-call disclosure, consent, hours, and outreach rules vary by location and use case. A qualified legal review is required before production deployment.
Common questions
Questions before we start
Can callers reach a person?
Yes. Transfer and callback paths are designed into the workflow, including when the agent is uncertain or the caller asks for a person.
Does the agent record every call?
Recording is a configurable business and legal decision. It should be enabled only with the notices, consent, retention, and access controls required for the use case.
Can it make outbound calls?
It can support approved, permission-aware follow-up scenarios. Outreach lists, consent status, timing, and suppression rules need careful configuration and review.
A practical next step
Start with one call your team handles repeatedly
Map what the agent may say, collect, do, and when it must transfer.